Test Bank for Workplace Communications: The Basics, 8th Edition, George J. Searles

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Test Bank for Workplace Communications: The Basics, 8th Edition, George J. Searles

Table of Contents

1. The Keys to Successful Communication: Purpose, Audience, and Tone

2. Workplace Correspondence: Memos, E¿mail, Text Messages, and Business Letters

3. Effective Visuals: Tables, Graphs, Charts, and Illustrations

4. Short Reports: Page Design, Formats, and Types

5. Fliers, Brochures, Newsletters, and Web Sites

6. Instructions and Procedure Descriptions

7. Job Application Process: On¿Line Search, Letter, Résumé, Interview, and Follow¿Up

8. Oral Presentations: Preparation and Delivery

9. Proposals

10. Long Reports: Format, Collaboration, and Documentation

Appendix A: Ten Strategies to Improve Your Style

Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar

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