Test Bank for Supervisory Management, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri
Test Bank for Supervisory Management, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri
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Description
Test Bank for Supervisory Management: The Art of Inspiring, Empowering, and Developing, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri
Table of Contents
Part I: OVERVIEW.
1. Supervisory Management Roles and Challenges.
Part II: PLANNING AND ORGANIZING.
2. Fundamentals of Planning.
3. Decision Making, Problem Solving, and Ethics.
4. Fundamentals of Organizing.
5. Delegating Authority and Empowering Employees.
Part III: LEADING.
6. Communication.
7. Motivation.
8. Leadership.
9. Group Development and Team Building.
Part IV: SKILL DEVELOPMENT.
10. Meetings and Facilitation Skills.
11. Coaching for Higher Performance.
12. Managing Conflict, Stress, and Time.
Part V: CONTROLLING.
13. Exercising Control.
14. Controlling Productivity, Quality, and Safety.
Part VI: MANAGING HUMAN RESOURCES AND DIVERSITY.
15. Selecting, Appraising, and Disciplining Employees.
16. The Supervisor, Labor Relations, and Legal Issues.
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