Description
Test Bank for Business and Professional Communication: Plans, Processes, and Performance, 6th Edition, James R. DiSanza, Nancy J. Legge
Table of Contents
1. The Role of Communication in Business and the Professions
PART I – DYADIC AND GROUP COMMUNICATION
2. Listening and Feedback in Organizational Relationships
3. Communicating in Organizational Groups and Teams
4. Interpersonal Politics and Power in Communication
5. Professional Interviews
PART II – CREATING A PROFESSIONAL PRESENTATION
6. Considering Audience Feedback
7. Preparing and Delivering Presentations
8. Creating and Using Visual Aids
PART III – TYPES OF BUSINESS AND PROFESSIONAL PRESENTATIONS
9. Technical Presentations
10. Proposal Presentations
11. Sales Presentations
12. Risk Communication
13. Crisis Communication
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